Shipping policy

Shipping Policy
Thank you for visiting and shopping at Joules by Design. Following are the terms and
conditions that constitute our Shipping Policy.

Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. If materials need to be ordered to complete your order, we will send you an email within 2-3 business days to let you know of the delay. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.

Shipment to P.O. boxes or APO/FPO addresses
Joules by Design ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes
Joules by Design is not responsible for any customs and taxes applied to your order. All
fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
Joules by Design is not liable for any products damaged or lost during shipping. If you
received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy
Shipping charges for your order will be calculated and displayed at checkout.